Billing Mobile app

Check the package you're using and where your payments are managed.

7 checks · 3 content groups

Checklist contents

Review progress

Screen and context

Compare information and presentation in context of use.

State the package and next collectionShows price, currency, renewal date and current status.Open a screen with active plans, expired cards, and canceled plans. Each status should indicate remaining access and the appropriate payment action.Example Display “Update card before next renewal” next to the renewal date and the “Change payment method” button.Just the right place to manage subscriptionsDistinguish payments through the app store from direct payments.Place management at the right transaction processing party; clearly states when the action will open the app store instead of a direct payment page.Show transactions and receiptsKeep date, amount and status; leads to the appropriate invoice source.Let users find the right transaction by date, amount, and status, then open the appropriate receipt instead of just a list of prices.

Action and feedback

Try the operation, change the status and continue working.

Let's restore the purchaseThere is a way to regain usage rights when reinstalling or changing devices.Try reinstalling or switching devices; Transaction not found and successful rollback need different messages.Explain money and incentivesState taxes, discounts or trial prices based on real data.Distinguish the collected number from the expected number next time; The tax or incentive must be in the same currency and period as stated.There is a way to handle payment collectionInstructions for canceling, refunding or asking for support at the right payment processor.Refund and cancellation instructions according to the user's transaction source; holds the information to be provided and a view of the request status.

Branches need to be checked

Try specific scenarios when starting, changing, and completing tasks.

There is a way to look up refund requestsIndicates processing location by payment provider and verifiable conditions, no automatic refund promises.Open help from specific transaction; the user still knows the code and where that transaction is managed.Example App store transactions have a link to the store's refund instructions.

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GUIDANCE

How to review

Compare packages and next payment collection

Open a screen with active plans, expired cards, and canceled plans. Each status should indicate remaining access and the appropriate payment action.

EXAMPLES

Usage examples

Expired payment card

Display “Update card before next renewal” next to the renewal date and the “Change payment method” button.