Check for failed login attempts on your phone
Entering the wrong password while the keyboard is open. Keep your completed email, make errors easy to read, and retry or restore access without having to enter it from scratch.
Login Mobile app
Helps users access their accounts conveniently on their phones.
Checklist contents
Review progress
01
Screen and context
Compare information and presentation in context of use.
02
Action and feedback
Try the operation, change the status and continue working.
03
Complete the experience
Check for details that are easy to miss when putting the design into use.
Progress is saved automatically in this browser.
GUIDANCE
How to review
EXAMPLES
Usage examples
Login information is incorrect
Show “Recheck login information” near the form, keep the email and set “Forgot password?” next to the password box.
Variants and use cases
Biometrics for return visits
Only recommend biometric unlocking after setting up your account and device permissions.
Try when biometrics are disabled or unavailable; There is still a way to use login information.
Example After the first login, choose to use Face ID the next time you open the application.
Suppliers log in
Show only supported methods and state which account will be used after selection.
Try canceling the provider screen; the application returns to the form without generating spurious errors.
Example The Sign in with Apple button opens the correct system flow and has a way to get back.
Single sign-on link
Explain where to send, when, and how to proceed when the user opens the email on another device.
Try expired and used links; for resubmission without placing the user in a generic error page.
Example The Check Email screen shows the address used and has an Edit Address button.