Check out the continuation line from an old link
Open the wrong address and the address of the deleted content. State that the page is no longer available; takes users to the home page, search, or related content instead of to a dead end.
404 page Website
Help visitors continue when the address is invalid.
Checklist contents
Review progress
01
Content and expectations
Compare information and presentation in context of use.
02
Navigation and experience
Try the operation, change the status and continue working.
Progress is saved automatically in this browser.
GUIDANCE
How to review
EXAMPLES
Usage examples
The article at the old address is no longer available
The page says "This article was not found" and has "Find article" and "Return to home page"; Hold main navigation to continue browsing.
Variants and use cases
The way back is clear
Explain the link that is no longer relevant and return to a useful starting point.
Opening the wrong URL from off-site; The back button needs to work even without browsing history.
Example The not found page has a Home button and a link to the main category.
Find alternative content
Allows searching or selecting related items when users know what they want but the link is broken.
Type a content name from the error page; keeps the keyword and leads to results in the right scope.
Example The document error page has a document search box and popular article suggestions.
Keep broken link context
State the cause to the extent possible and provide contact if the link needs to be fixed.
Try the redirected page and the page doesn't exist; Avoid promising content to be deleted without knowing it.
Example The old article page suggests categories with a Report broken link button.