Status Website

Keep service status and trackable incident updates.

7 checks · 2 content groups

Checklist contents

Review progress

Content and expectations

Compare information and presentation in context of use.

State the status of each serviceDistinguish active, attenuated and interrupted by text in addition to color.System-wide status should not cover the fact that just one service is failing. Isolate each affected service so users know if the part they are using is having problems.Example Active API; file loading attenuation; Email is interrupted.Update issues from time to timeRecord the timing, scope, and what is known of each update.Each update requires timing and knowledge; Distinguish between finding the cause and treating it.Show that the problem is overIndicate the time of impact, related services and treatment results.Explain operating ratioRecord the time window, calculation and source for uptime data.State the measurement range and calculation range before using an operating ratio to build confidence.

Navigation and experience

Try the operation, change the status and continue working.

Notice of maintenance in advanceState the date, time zone, expected duration, and affected section.Receive updates when neededIf supported, explain channel, subscription scope, and how to stop receiving.Keep the status page accessiblePage testing is still useful when the main application or system is down.Try accessing the status page when the main website is not responding; The trouble reporting method needs to be independent enough to still be usable.

Progress is saved automatically in this browser.

GUIDANCE

How to review

State the status of each service

System-wide status should not cover the fact that just one service is failing.

EXAMPLES

Usage examples

State the status of each service

Active API; file loading attenuation; Email is interrupted.

Status Website

Content and expectations

Navigation and experience

How to review

State the status of each service

Usage examples

State the status of each service

Find a checklist

No checklists found